Who we are
We are a home improvement retailer with revenues split between our three customer segments - Local trade, Design & Installation and DIY retail. We are digitally-led and service-enabled, all of this fulfilled by a low cost, efficient and totally integrated operating model.
stores in the UK
stores in the new modern format
highly engaged colleagues
We have a clear framework to win
OUR VISION
A Wickes project in every home
OUR MISSION
To be the partner of choice for Home Improvers and Local Trade
OUR PURPOSE
To help the nation feel house proud
WITH A CLEAR CUSTOMER PROPOSITION
Local Trade
From trade-trusted brands to always being 10% cheaper, we can save you time and money when you shop with TradePro.
Design & Installation
From concept to completion, plus all the finishing touches, we can help you with your project every step of the way.
DIY
From our curated range to bringing you the right quality products at the right prices, we can help you to tackle your project providing advice, guidance and knowledge.
Foundations to our culture
Purpose and values
Winning
Can do spirit
Being at your best
Humility
Authentic
Engaged colleagues
79% Total business engagement
73% Total business retention
72% of store managers promoted internally
OUR FOUNDATIONS
Strong foundations which underpin our business
1 Curated product ranges
2 Digitally-led
3 Distinctive service model providing inspiration, service and fulfilment
4 Low cost, right-sized physical estate
5 Simple, clear pricing offering value to customers